We understand that sometimes circumstances change and you might need to return an item so as long as your product is returned in its original condition and packaging with proof of purchase, we will happily exchange or refund it for you. Goods can be returned within 14 days, since the day item was received. To be eligible for a return, goods must be unopened, unused, undamaged and accompanied by proof of purchase.
How to return the product?
Simply ask for a returns number and returns invoice (support@gperformance.eu), fill out our online form and send it with the returned product to:
G-Performance EU s.r.o.
Cukarabon 77
929 01 Dunajska Streda
Slovakia
Customers are responsible for shipping costs of returned items.
Outside of EU returns – customs duties are paid by the customer. If returns invoice is used, the customs duties should be reduced to the minimum possible.
After we receive and inspect returned products, we will refund the product price. Please be aware that products with damages or with traces of usage will not be refunded.